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Frequently Asked Questions

Tulande Online is a online marketplace on which businesses can market and sell their products and services to customers.

Payment is done via the website. To learn more about it, please see our purchasing, delivery and returns page.

Returns

Returns are done through the website, To learn more please see our purchasing, delivery and returns page.

Returns

Shopping online is convenient and includes delivery. This awards you the opportunity to have your products delivered to you with a click of a button.

Delivery time depends on your date of purchase, delivery time and chosen delivery company.Domestic deliveries typically take 1-3 working days from the date of shipment, while international orders may take 15-24 working days from the date of shipment. For more information, visit our purchasing, delivery, and returns page.

Tulande Online is offers a 3 tier verification process by which the customer will receive an OTP pin before a transactions is complete. This OTP pin is to be entered into the system on the payment page before a transaction is complete.

Yes you can. To learn more please see our purchasing, delivery and returns page.
https://tulandeonline.com/how-do-i-return-my-products/

You can change your contact information before an item is shipped by logging into your account  and clicking “edit my information”.

Tulande Online accepts VISA and MasterCard.

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