CUSTOM STANDARD HANDMADE LEATHER DUFFEL BAG

All products purchased from third-party sellers will be returned to the seller and are subject to the return policy of the seller. Return items are not sent to Tulande Online and are not inspected by Tulande Online. All return items will be subject to the terms and conditions of the third party sellers as seen in the return policy of the third party seller.To see what items may and may not be returned, look at the return policy of the third party seller shop.Original proof of purchase or receipt must be presented upon return of the item to the carrier, once received by the third party seller and approved for refund by the seller, Tulande Online will acknowledge receipt and inform you accordingly.Item is be inspected by carrier company in accordance with their rules and regulations before accepted from customer.Refunds will be conducted within 30 days of acknowledged receipt from the seller to Tulande Online. Third party sellers inspect the items according to their own return policy. Item (s) must be unused, unboxed and in the same condition that you received it. Return items must be in its original packaging, unused and unopened. Only items permitted for return by the third party seller will be returned.Clothing items returns will only be accepted if it: a) is permitted by the third party seller based on their terms and conditions.  B) Meets the return standards of the seller. Tulande Online reserves the right to cancel a return or refund of an item if it constitutes as unlawful in accordance with the government of Namibia or the country in which the item is bought from.No return is accepted on products bought on sale, unless flaws in the making or workmanship are found.If your replacement item is approved on faulty items or items that are not as ordered from the third party seller, the third party seller will initiate the replacement process. Any handling charges associated with this process are not refundable.You will be responsible for returning the item and all costs associated with it will be on the customer, unless the item was purchased with under a free returns system.When returning an item with NamPost the customer can: a) reuse the box if box is deemed reusable by NamPost carrier or employee and will only have to buy the reusable seal from the NamPost office. b) If box is not usable the customer will have to purchase a new box and seal to ship item back to seller.A Waybill will be created and sent to the customer to place on the box with the items to be returned, if required.Tulande Online will not be liable for any bank charges incurred during the refund process.Tulande Online will not be liable for any wrongdoing on behalf or the third party seller or consumer. After the courier receives the item it can cake 30 days for Tulande Online to receive refund approval from the third party seller, after which it can take up to 7 working days to initiate the refund.